For more information about our company and services please contact Kim by phone at (804)335-7066 or via email at kim@bowwowkitty.com We will set up your initial meet & greet visit where you will meet your sitter and introduce them to your pets. You will go over contracts, routines and special instructions. At this time you will need to provide your sitter with 2 keys for your home (one stays on file in the office). Please have your vet's address and phone number available, as well as an emergency contact number for someone who can make a decision about your home or pet if we can't reach you. This visit is free of charge, but we do reserve the right to refuse service if the pet is vicious or something just doesn't feel right. Please contact us at least 7 business days prior to needed service dates to ensure that we will have ample opportunity to schedule our initial meet and greet! All meet and greets done for new clients that are not requested at least 7 business days in advance may incur a $10 convenience charge during our peak seasons (summer and major holidays). Existing clients must schedule services at least 5 business days in advance. A $10 convenience charge may be applied for all services not scheduled at least 5 days in advance, and a $20 convenience charge may be applied if scheduled within 48 hours of needed services. We understand that things come up out of nowhere and that emergencies happen, so special consideration may be given, but we develop a personal relationship with each of our clients, and all that we ask is that you are considerate and respectful of us in return. Unless an agreement with Kim is reached up front, these fees will be applied. |
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| "A dog is the only thing on earth that will love you more than you love yourself." -Josh Billings |
